Healthcare Experience Design Conference – Boston 2011
Good morning from the opulent and power cord friendly confines of the Fairmont Copley grand ballroom. Throughout the day, I will be adding free form thoughts, observations and feedback for today’s...
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Healthcare Experience Design – Patient-Centric Design Track
*editor’s note: wifi has lagged in the last 30 minutes so I apologize for the delay of the updates.* Hello! We’re back. I am in the Grand Ballroom and will be live tweeting the Patient-Centric Design...
View ArticleHealthcare Experience Design – Afternoon
We’re back from an excellent lunch. Diving right in here with John Bahl. Engagement Solutions: Empathy Opens the Door – John Bahl Everyone is a designer and everyone is a writer, certainly not the...
View ArticleHealthcare Experience Design – Closing Thoughts
For an inaugural event, The 2011 Healthcare Experience Design conference flowed flawlessly and left the audience begging for more. Unlike many conferences, you could see the passion, frustration and...
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